PRIVACY POLICY

This privacy statement is effective as of 27th July 2021. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

This page and its sub-pages tell you everything you need to know about how Lockview Business Solutions Ltd protect the personal data we process and control relating to you (“your personal data”; “your data”) and which rights you have in relation to the processing of your personal data.

Further information on Lockview Business Solutions can be found here. 

www.lockview.co.uk

1. The type of Information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

2. How we collect information

When you fill in a form or sign up to a newsletter on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used to contact you if you directly by email or phone if you have shown interest in our services or to send you a newsletter or thought leadership article that you have opted-in to receive. If you no longer want to receive information from us, please unsubscribe or contact info@lockview.co.uk.

At no point will your personal information be shared with third parties.

For which purposes and on what legal basis do we use your personal data?

Lockview Business Solutions uses your personal data only where required for specific purposes. See below:

Legal basis

Managing our contractual and/or employment relationship with you. Necessary for the performance of a contract to which you are a party.

Facilitating communication with you

In case of emergencies, and to provide you with requested information. Justified on the basis of our legitimate interests for ensuring proper communication and emergency handling within the organisation.

Operating and managing our business operations

Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations.

Complying with legal requirements

Necessary for the compliance with a legal obligation to which we are subject.

Monitoring your use of our systems

Monitoring the use of our website and any apps and tools you use.

Undertaking data analytics

Applying analytics to our website to analyse performance and/or provide a better experience. Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations.

Marketing our products and services to you

Unless you objected against such processing, as further described in the section. Justified on the basis of our legitimate interests for ensuring that we can conduct and increase our business.

Where will your data be processed?

Your data will be processed in the UK only.

How long will your personal information be retained by us?

We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:

We retain your data as long as we have an ongoing relationship with you (in particular, if we are providing services to you).

We will only keep the data while your account is active or for as long as needed to provide services to you.

3. How do we use, store, share and disclose your site visitors’ personal information?

Our company is hosted on the GoDaddy.com platform. GoDaddy provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through GoDaddy’s data storage, databases and the general GoDaddy applications. They store your data on secure servers behind a firewall. 

4. How do we communicate with our site visitors?

We may contact you to notify you regarding your account with us, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable EU laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

5. How we manage cookies?

We use cookies for a variety of reasons detailed. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use. 

6. How you can withdraw consent?

If you don’t want us to process your data anymore, please contact us at

info@lockview.co.uk.

7. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

8. Contact Details

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@lockview.co.uk